Before You Leave
- How do I log in to make a payment on my reservation?
- Can I change the name on my scheduled air ticket?
- Will the tourist card, immigration forms and customs declaration forms be given to me on the flight or when I arrive?
- I purchased Travel Insurance (TIP) with Tripmate. What is the process for filing a claim?
- Someone who has been booked to travel has passed away. What is Vacation Express’s policy and what can be done for me in my situation?
- If the airfares decrease after I book, can I get a refund for the difference?
- My family member is in the military. What happens if they are called to duty prior to departure?